Rather than bombard you with a highly complex system of delivery options, we thought that we would keep things simple, so we offer 4 options:
Free on orders over £20.00
- £2.95 on orders under £20.00
|Next Day Delivery
Free on orders over £70.00
- £3.95 on orders under £70.00
- £5.95 on orders under £70.00
- £4.95 on orders over £70.00
- £9.95 on orders under £20.00
- £11.95 on orders over £20.00
- £20.00 on orders over £120.00
||Please email: firstname.lastname@example.org for shipping rates outside of EU
Please note all orders must be placed before 3pm for the following times:
- Standard – Signed For® 2nd Class Royal Mail (3-5 working days, including Saturdays)
- Next Day – 24 hours (Royal Mail Next Day®).
- Special Delivery – Guaranteed delivery by 1.00pm of the next working day to 99% of the country, including Northern Ireland, Jersey and Guernsey.
*Please note if you are ordering on a Friday and would like your item guaranteed to be delivered on Saturday before 1pm there is a £3.00 additional charge, please inform us in the notes section of your order that you would like to take advantage of this next day Saturday delivery and we will amend your order upon processing; the above exceptions still apply to this service.
- European Delivery – We use Royal Mail’s surface mail for our standard European delivery, so Western Europe can take up to 2 weeks, whilst Eastern Europe can take up to 5 weeks. If you need something sooner than this please contact customer services and we can quote on an individual basis for airmail which will reduce European delivery times to 3 working days for Western Europe and 5 working days for Eastern Europe.
- BFPO – We deliver to all BFPO addresses free of charge, delivery times vary and unfortunately estimated delivery times are not available as this is not a public service; please speak to your relevant administration personnel for more information.
- Order and Collect – All orders placed by 3pm will be ready for collection by 10am the following day; however please check your emails regularly in case we have contacted you regarding your order; we wouldn’t want you to make the journey to collect if your order wasn’t ready due to one of the exceptions noted in the exceptions section below.
Alternative Delivery Address
We can deliver to any valid address assuming your payment has been approved and the address your card/bank is registered to matches the billing address has been supplied a then we are able to post your item to anywhere within our delivery policy. Please note, we cannot deliver to PO Box addresses.
Additional Delivery Instructions
You may tell us of any additional requirements you have with your order or delivery in the “Order Notes” box on the basket page, please note that we cannot be held responsible for missing items if special delivery instructions (i.e. “leave in porch”) are requested in the order notes. Also these order notes are specific to that particular order, so if you order from us again you will need to add any order notes again should they be required.
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