Custom Insole Fitting.
Expert Custom Fit, Every Time.

Custom fitting insoles dramatically improve the fit, functionality and feel of your footwear, whether for day-to-day use, running, golf or hiking. From affordable trim-to-fit through to fully 3D printed ME3D insoles, we'll help you find the right level of support for your feet.

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Alexandra Sports specialist heat-moulding a custom insole in-store
60-day
guarantee on every
pair we fit

What Insoles Do You Offer?

Three ways to a better fit. From an instant off-the-shelf upgrade to a fully personalised 3D print, every level is designed to dramatically improve the fit, feel and support of your footwear.

Superfeet trim-to-fit insole

Trim-to-Fit

Pre-cut insoles shaped to your shoes, providing instant support and increased comfort.

  • Affordable and accessible
  • Immediate off-the-shelf solution
  • Generic arch support, cushioning & pain relief depending on model
From £25 per pair
Heat-moulded insole fitting in progress at Alexandra Sports

Heat-Moulded

Semi-custom insoles, heated and moulded to your foot while held in a guided, corrected position using a vacuum machine.

  • Better anatomical fit than trim-to-fit
  • Helps correct gait and alignment
  • Fast turnaround, done in-store in around 30 minutes
£70–£80 + free fitting service
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Not sure which custom option you need? Heat-moulded and 3D printed insoles are booked under the same appointment, so you don't need to choose in advance. Come in, and our team will help you decide on the day. Still unsure whether custom insoles are right for you at all? Book anyway and talk it through with a member of staff.
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Great for However You Move

Whether you're chasing a personal best or just trying to get through the day without aching feet, custom insoles are built to help. Ideal for:

Running
Walking
Skiing
Golf
Rugby
Football
How insoles can help prevent common sporting injuries, read the blog

How It Works

Your heat-moulded fitting, step by step. From laser alignment to a perfectly trimmed finish, your heat-moulded insoles are shaped to your foot in one in-store visit.

Laser aligning the foot on the fitting machine
1
Align the Foot

We align your foot with the machine's built-in laser, prepping the sizing and making sure your foot is central.

Preparing the insole for heat moulding
2
Prepare for Moulding

While your foot is aligned, the insole is heated in the machine's built-in oven, ready to shape to your foot.

Insole being strapped into place
3
Get Strapped In

The heated insole is applied to your foot and strapped into place so the mould holds while it shapes.

Foot being sealed in the provac bag
4
Vacuum Seal

The provac bag removes the air, letting the insole shape, cool and harden to your foot's alignment.

Trimming the finished insole to fit
5
Trim to Fit

If needed, we trim the insole so it fits your intended footwear perfectly, ready to wear away.

Have questions? See our FAQ ↓
Staff member reviewing a 3D foot scan and arch height data on a tablet
Pressure heatmap of both feet on a tablet screen

Data-Driven Fit

See your feet in real data. For our 3D printed ME3D insoles, we scan your feet using FitStation® technology, capturing arch height, foot width, volume and pressure distribution in far more detail than a trim-to-fit or heat-moulded insole ever could, so the insole we print is built on your actual biomechanics, not a guess.

500
Miles average lifespan per pair of insoles
60
Day guarantee on every pair we fit
3D
Foot geometry: length, width, volume & arch
30min
Average in-store fitting appointment
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Personalised ME3D 3D printed insole box

Designed and Engineered for One Person: You

ME3D. Truly personalised insoles that revolutionise the way you move. Custom insoles 3D printed to the exact geometry of your feet, ordered in-store and delivered to your door within three weeks.

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Don't Need Fitting?

Premium insoles, ready to go. A quick upgrade for feet that don't need a full fitting appointment.

Browse the Full Range →

All Superfeet insoles, custom and standard, come with a 60-day guarantee.

What Does It Cost?

The fitting service itself is FREE when you purchase the insoles you're fitted for. A small deposit secures your appointment and comes straight off the bill.

Booking Deposit
£30

Secures your fitting appointment at either store. Refunded off your total at the point of purchase.

💳
Fitting is free with purchase.Your deposit is deducted from the price of any insoles bought in-store, making the fitting itself completely free.
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Price by Level
Trim-to-FitFrom £25
Heat-Moulded£70–£80
3D Printed (ME3D)£150

All custom and standard insoles come with a 60-day guarantee. Not sure which level is right for you? See our FAQ →

Take the First Step

Better fit. Less pain. More miles. Whether you need instant relief from a trim-to-fit insole or the ultimate personalisation of a 3D printed ME3D pair, our team will help you find the right level of support. Over 45 years of genuine expertise, fitting thousands of customers across Portsmouth and Christchurch.

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£30 deposit, refunded on purchase  ·  30 minutes  ·  Portsmouth & Christchurch

Frequently Asked Questions

Everything you need to know before booking your custom insole fitting.

Do I need to book?

No, you can simply visit any of our stores and we will do our best to accommodate you. However, our booked customers take priority, and if we are fully booked, we may not be able to provide the best service for you, so we always recommend booking ahead. It's easy: just use the button above or visit our booking page.

Does the fitting cost anything?

Yes and no. All our custom insole fitting services require a deposit of £30, but this is taken off the total bill when you purchase a pair of insoles, making the fitting itself free.

What do custom insoles improve?

Our customers have reported a positive impact on many areas, including back & spine, knees, and feet & ankles.

How long do the insoles last?

On average, our insoles last around 500 miles.

Is there a warranty or guarantee?

All our Superfeet insoles, both custom and standard, come with a 60-day guarantee.

Can I use them in all my shoes?

As long as the footwear matches the width and depth of your new insoles, they can be used in any shoes.

Is this an orthotic?

These are not orthotics. Our insoles cannot correct a leg length difference, nor do they fully correct the foot. If you believe you need an orthotic, we have an on-site podiatrist who can help. Contact us beforehand and we can arrange an appointment.

What's the difference between heat-moulded and 3D printed insoles? New

Heat-moulded insoles are shaped to your foot in-store using heat and vacuum pressure, giving a strong anatomical fit in around 30 minutes. 3D printed ME3D insoles go a step further: a full FitStation scan captures your foot's exact geometry and pressure distribution, which is then printed into five independent support zones. Both correct alignment; ME3D is the more precise, longer-lasting option.

Do I need to know whether I want heat-moulded or 3D printed before I book? New

No. Both are booked under the same appointment, so there's no need to decide in advance. A member of staff will talk you through the options in-store and help you choose on the day. If you're still not sure custom insoles are for you at all, book anyway and we'll advise you, or contact us beforehand.

Will it initially cause any ache or pain?

Since your foot will now be in a supported position, the muscles in your foot and leg will be working more efficiently, so you can expect a noticeable difference, which may cause some temporary aching. We advise wearing them in for a few days to build the muscle up. If you're still experiencing pain or discomfort after a few days, come back in-store for further assistance.

Will I always need these?

Once you've become accustomed to your new insoles, you won't want to be without them.

Will these help my plantar fasciitis?

Yes, this will help reduce stress by absorbing shock and reducing over-pronation, meaning the plantar fascia is held in a more stable position.

What should I bring to my appointment? New

Bring the shoes you plan to wear the insoles in, if possible. It helps us fit and trim your insoles to the exact width and depth of that footwear, so they're ready to go straight away.

What if I find them uncomfortable?

If you're still experiencing discomfort within 60 days, simply bring them back in-store and, depending on the issue, we'll fit you with a new pair or provide a full refund, whichever you choose.