custom insole fitting


Expert custom fit, every time

Custom insole fitting

Why do I need custom insoles?

Custom fitting insoles dramatically improve fit, functionality and feel to your footwear, whether for day-to-day use, sporting activities such as running, golf or even for hiking. The insoles can help increase comfort, provide much-needed pain relief and even improve performance.

Getting moulded insoles either custom fitted or trim-to-fit can help relieve and even resolve common foot and leg injuries, such as; plantar fasciitis, Achilles tendonitis, shin splints, patellofemoral pain syndrome, etc. whilst enhancing certain areas of performance – such as running further or faster than before.

Our custom insoles fitting service can be found in both our Portsmouth & Dorset stores and will be conducted by a trained and experienced staff member. It only takes around 30 minutes and leaves you with a pair of perfectly moulded insoles based on your needs. On top of that, all our insoles come with a 60-day guarantee, meaning if you’re not getting on with your new insoles, you can bring them back for a different model, or get a full refund.

What does it cost?

The service is FREE when also purchasing insoles that you have been custom fitted for.

A small deposit of £10.00  is taken at the point of booking, this is refunded off your total at time of purchase.We take this deposit to secure your appointment time.

Custom insoles themselves vary from £70 to £80 depending on your selection or requirements. Our Premium ME3D insoles are £150.


Superfeet insoles

How it works...

Custom insole fitting - align

Step 1 - Align the foot

First we align the foot with the machines built-in laser allowing us to prep the sizing on the fitpod and ensure that foot is central.

Custom insole fitting heat moulding

Step 2 - Preparing insole for heat moulding

While the foot is aligned, the product is heated within the fitpods built in oven. This is preparing the insole to be properly shaped to your aligned foot.

Step 3 - Get strapped in

The heated insole is then applied to your foot and strapped into place to ensure the mould stays in place when shaping takes place.

Step 4 - Adding foot to provac bag and removing air

We can then add the provac bag over the foot and use the patented biovac technology to remove the air, allowing the insoles to shape, cool and harden to your foots alignment.

Step 5 - Trim the insole (if needed)

On some occasions, the insole material may need to be trimmed, in order to perfectly fit your intended footwear. This is dependent your foot size and the product selected.

Ideal for most activities?








Here are some common running injuries and how insoles can help

Don't need fitting? Take a look at some of our premium insoles

Frequently Asked Questions

Do I need to book

No, you can simply visit any of our stores and we will do our best to accomodate, however, our booked customers will take priority, and if we are fully booked, we may not be able to provide the best service for you, so we always recommend booking before a visit. Don't worry, it's easy. Just use the button below or visit our booking page

What do custom insoles improve?

Our customers have reported that their insoles have had a positive impact on many areas including, back & spine, knees, feet & ankles

How long do the insoles last?

On average, our insoles last around 500 miles

Is there a warranty or guarantee?

All our superfeet insoles both custom and standard come with a 60 day guarantee.

Can I use them in all my shoes?

As long as the footwear has the same width and depth to match your new insoles, they can be used in any shoes.

Is this an orthotic?

These are not orthotics, our insoles cannot correct leg length difference nor do they 100% correct the foot. If you believe you need an orthotic, we do have an on-site podiatrist that can help assist with this. If you would like to arrange this, simply contact us beforehand and we can arrange an appointment.

Will it initially cause any ache or pain?

Since your foot will now be in a supported position, the muscles in you foot and leg will be working more efficiently, so you can expect a noticeable difference, which may cause some temporary aching.

We advise wearing them in for a few days to build the muscle up. With that being said, if you are still experiencing pain or discomfort after a few days, come back in store for further assistance.

Will I always need these?

After you have become accustom to your new insoles, you won't ever want to be without them!

Will these help my plantar fasciitis?

Yes, this will help reduce the amount of stress, by absorbing shock and reducing the amount of over-pronation, meaning the plantar fascia is in a more stable position.

What if I find them uncomfortable?

If within 60 days you are still experiencing discomfort, simply bring them back in-store and, depending on the issue, fit you with a new pair or provide a full refund, whichever you choose

Does the fitting cost?

Yes and no, all our custom insole fitting services require a deposit of £10, however this is taken off the total bill when purchasing a pair of insoles