How can I pay for my order?
We accept all major payment options and we accept the following cards through our highly secure SagePay payment gateway:
- Visa Debit
- Visa Electron
- American Express
- PayPal Express
We also accept PayPal and Gift Vouchers. Also, at present, we can only accept website gift vouchers online; although we’ll soon have universal gift vouchers which will work both online and in-store; so please be careful when selecting the correct class of gift voucher.
When will you charge me for my order?
When you enter your card details online you will not be charged until your order is processed ready for dispatch; which may be the following day.
Do you offer any form of credit?
There is currently no facility for store credit, or credit accounts so all orders will need to be paid in full.
Do prices include VAT?
All prices seen on our site are inclusive of VAT at the standard rate of 20%, except on some sports nutrition and junior shoes (which are Zero rated for VAT).
My payment won’t go through?
We use only the safest and most secure payment gateways available, so if your card details are not accepted, it may either be that you have entered one or some of your card or address details incorrectly; please double check your payment as well as address details in this instance.
If you are using PayPal please check you are using the correct account and associated card; it may be worth checking that the card you have registered with these payment providers has not expired and is still valid.
If you still have any difficulties with your payment process please don’t hesitate to contact our customer service team for assistance.