Book your appointment today
Book an appointment for our gait analysis, custom insole fitting, or in-store podiatry services.
Why book an appointment?
Booking an appointment guarantees a dedicated 30-minute time slot with one of our highly trained experts.
To ensure the best possible experience and prevent overcrowding, we recommend booking in advance for our gait analysis, custom insole fitting, and podiatry services.
A £30 deposit is required at the time of booking, which is fully refunded upon purchase.
Services available for booking:
In-store podiatry available
For customers dealing with complex foot conditions, persistent pain, or concerns that go beyond footwear, our qualified in-store podiatrists are available for specialist appointments at both locations.
Preparing for your appointment
Be on time for your appointment. It may be possible to get a head start, so arriving up to 10 minutes early is advised.
It is a good idea to bring your current/previous footwear and insoles.
You will be required to do some walking or running, so wear comfortable clothing.
FAQ
How much does it cost?
A £30.00 deposit is taken at the time of booking, however this is refunded to you at the time of purchase.
What's the difference between a gait analysis and custom insole fitting?
A gait analysis assesses how you move, using biomechanical testing and 3D scanning to recommend the right footwear for you. Custom insole fitting goes a step further, shaping (or 3D printing) an insole specifically for your feet. Many customers book both, but you don't need to decide in advance, as our team will help you choose on the day.
Can I only book a gait analysis?
You only need to book an appointment for our gait analysis, insole fitting, and podiatry services. For anything else, simply visit one of our stores and talk to a member of staff. Alternatively, take a look and purchase from our website.
Can I book a podiatry appointment too?
Yes. We have qualified in-store podiatrists available at both our Portsmouth and Christchurch locations for specialist appointments beyond standard footwear fitting.
Do I have to book, or can I just walk in?
You don't have to book an appointment, but we highly recommend it. All appointment bookings take priority over walk-ins. If you visit our store and we are fully booked, you may be asked to schedule an appointment or visit at a later time. If one of our staff members is free, we will happily assist you.
How long does an appointment take?
Most appointments take around 30 minutes, though this can vary slightly depending on the service and how much detail you'd like to go into.
What if I just need advice?
You can email us, call us, or simply visit one of our stores. All our staff members are trained, experienced, and will be more than happy to help with any of your queries, big or small.
If I don't book an appointment, can I still visit?
Yes you can, however please bear in mind that appointment bookings are a priority, so you may be asked to wait outside or return at a later date if the store is at capacity.
Is my deposit refunded if I don't end up buying anything?
There's no obligation to purchase. If you don't buy on the day, your £30 deposit is simply held until your appointment. Just let a member of staff know if you'd like it refunded.
What should I bring with me?
We recommend you bring the running shoes you have been wearing, or the most recent pair you used to run or walk in. We also advise wearing comfortable clothing, as you may be asked to run and/or walk during the assessment.
Ready to book?
Secure your 30-minute appointment for gait analysis, custom insole fitting, or podiatry at either of our stores.
Book appointment