Why Us | Alexandra Sports

Why Alexandra Sports?



With so many online retailers to choose from, why should you shop with us? Here are our top seven reasons to shop with Alexandra Sports and why you won’t be disappointed:

Customer Service

Both In-store and online our number one focus is on customer service, we are here to serve your needs and ensure that your shopping experience is enjoyable, light-hearted, fun and professional. We aim to offer a personal shopping experience that rivals the best, because your loyalty is priceless to us.

 

Reputation

Our reputation is one thing we are very proud of and we strive to uphold, we have built one of the strongest reputations around and we will always go out of our way to ensure you are completely happy with your shopping experience; because we genuinely care.

 

Fast Delivery

We have a dedicated dispatch team, who work Monday to Sunday to swiftly pick and pack your order and we dispatch Monday to Friday to ensure that you receive your goods as soon as possible. By using Royal Mail, we ensure that your order is processed using the most experienced and Widest reaching UK delivery network; with unrivalled reliability.

 

Price Match Guarantee

We appreciate that there is nothing more frustrating than buying something one day only to find it cheaper elsewhere. That’s why our price match guarantee ensures that not only do we match prices, but we will refund the difference if you find it cheaper elsewhere up to 7 days after you purchased it from us.

 

Fast, Free Returns

We all change our mind from time to time, some more than others! That’s why we are happy to offer you free returns with a very fast turnaround, we don’t charge a re-stocking fee or try to claim back our original postage costs; we simply ask that you return the goods in their original condition within 60 days.

 

Expert Advice

So many sell sports goods online, but very few truly understand or appreciate the science, technologies and complexities of these goods. We have spent years studying and analysing sports products; our staff are highly educated and well qualified to offer probably the best advice available in the industry.

 

Safe, Secure Shopping

We use industry standard security protocols as well as selecting the leading partners to integrate with our online store, in order to provide you with a very safe and highly secure shopping experience, so you can relax and enjoy your online shopping with the peace of mind that we are constantly working to ensure we stay ahead of the crooks.



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