Fast Processing
We’ll process your request the day we receive it, but please allow up to 7 working days. You can do this for refunds anytime within 14 days from the date you received the item.
Easy returns
We completely understand that having the right fit and/or style is crucial to your comfort and performance, that’s why we always recommend that you come in and try before you buy; however if this isn’t possible and you find that what you have bought from us isn’t quite right, then send it back and try again!
Please note, all returns must be received in the original state they were received in, should the item(s) be deemed unfit for resale and/or damaged in anyway charges may apply to your refund/credit. Should this happen all our customers will be notified via email first.
Returns Address:
Web Returns Alexandra Sports
140 Gladys Avenue,
Portsmouth,
Hampshire,
PO2 9BL