Perfect for the cold weather - The RUNR Bobble Hat!
Each of these chunky knit hats comes with a fleece lined thermal band inside to keep your head cosy & warm and features the runr logo etched into a faux leather patch.
On 11th November 2024 we will be temporarily closed to relocate our store.
See below for our new location address
Click & Collect
Note - Please bring with you a valid form of ID and your order confirmation.
FREE
Standard Delivery
£3.95
FREE for all orders over £75.00
Express Delivery
£5.99
Special Delivery (delivered before 1pm)
Note - order must be placed before 1pm for guaranteed next day delivery. Orders placed after this time will be dispatched the next working day
£8.50
International Delivery
Note - Due to new EU customs policies, delivery times may be delayed.
£19.95
Tracking information
If your order qualifies for a specific type of postage (ie. next day delivery or special delivery) your tracking number will be sent with your confirmation email.
If you have a 'signed for' parcel being delivered, please note that the tracking code will only update at the time a signature is provided. You will not see any updates before this.
No Hassle Returns
We hope you love your purchase, but we all change our mind from time to time, so we understand that you may wish to return an item for lots of different reasons; no worries!
Simply return the item in its original condition with a completed returns form and we will arrange an exchange or refund.
Returns should be made within 60 days of original purchase for faulty or defective items.
In the event that the item is not returned in the original or resell-able condition (including packaging), the item will be returned and/or a re-stocking fee will be charged. You will be contacted before any actions are taken.
In the event of a faulty or defective product we will cover the return postage up to the value of £5.00
Fast Processing
We’ll process your request the day we receive it, but please allow up to 7 working days. You can do this for refunds anytime within 14 days from the date you received the item.
Easy returns
We completely understand that having the right fit and/or style is crucial to your comfort and performance, that’s why we always recommend that you come in and try before you buy; however if this isn’t possible and you find that what you have bought from us isn’t quite right, then send it back and try again!
Please note, all returns must be received in the original state they were received in, should the item(s) be deemed unfit for resale and/or damaged in anyway charges may apply to your refund/credit. Should this happen all our customers will be notified via email first.
Returns Address:
Web Returns Alexandra Sports
140 Gladys Avenue,
Portsmouth,
Hampshire,
PO2 9BL
In the rare event that you haven’t received your item within the estimated time slot then please contact us on 02392 698285 or email: sales@alexandrasports.com with your order details and we can track your parcel and find out what’s happened.
All claims for missing items must be made within 28 days of the estimated delivery date.
Exceptions
Apart from the delivery time exceptions, noted above, we do have a few exceptions where deliveries are either not possible or our customer service team will need to contact you to explain your options before processing and charging for your order; these may result in a slight delay in processing.
Here is a list of examples that may be relevant:
Perfect for the cold weather - The RUNR Bobble Hat!
Each of these chunky knit hats comes with a fleece lined thermal band inside to keep your head cosy & warm and features the runr logo etched into a faux leather patch.