Heel Hole Preventer Patches
Heel Hole Preventer Patches
Heel Hole Preventer Patches
Heel Hole Preventer Patches

Heel Hole Preventer Patches

Regular price£7.50
/
Tax included.

Colour
UK sizes shown
  • Free shipping over £30.00

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Delivery & Returns


Click and collect

Click & Collect

  • Ready for collection within 48 hours (Usually same day)
  • Email notification when ready
  • Collection from our Portsmouth location

Note - Please bring with you a valid form of ID and your order confirmation.

FREE


Standard delivery

Standard Delivery

  • Arrives within 2-5 working days
  • Dispatched within 24 hours
  • Dispatch days Monday-Friday

£3.95

FREE for all orders over £75.00


Expedited Delivery

Express Delivery

  • Arrives within 1-2 working days
  • Dispatched within 24 hours
  • Dispatch days Monday-Friday

£5.99


Special Delivery

Special Delivery (delivered before 1pm)

  • Arrives next day guaranteed
  • Dispatched within 24 hours
  • Dispatch days Monday-Friday

Note - order must be placed before 1pm for guaranteed next day delivery. Orders placed after this time will be dispatched the next working day

£8.50


International Delivery

International Delivery

  • Arrives within 3-14 working days
  • Dispatched within 48 hours
  • Dispatch days Monday-Friday

Note - Due to new EU customs policies, delivery times may be delayed.

£19.95


Tracking information

Tracking information

If your order qualifies for a specific type of postage (ie. next day delivery or special delivery) your tracking number will be sent with your confirmation email.

If you have a 'signed for' parcel being delivered, please note that the tracking code will only update at the time a signature is provided. You will not see any updates before this.

No Hassle Returns

We all change our mind from time to time, some people more than others! So we understand that you may wish to return an item for lots of different reasons; no worries!

How?

Simply return the item in its original condition with a completed returns form (using the button below) to us at the below address and we’ll arrange an exchange or refund as you wish. In the event that the item is not returned in the original or resell-able condition (including packaging), the item will be returned and/or a re-stocking fee will be charged. You will be contacted before any actions are taken.

Extended Christmas Returns

If you purchased an item via alexandrasports.com or instore after the 14th November, you are entitled to an extended returns period expiring 31st January.

Fast Processing

We’ll process your request the day we receive it, but please allow 2 working days just in case we are extra busy or the postman is delayed! You can do this for refunds anytime within 14 days from the date you received the item, or anytime within 60 days if you would simply like to exchange for another size/colour or similar product.

Easy returns

We completely understand that having the right fit and/or style is crucial to your comfort and performance, that’s why we always recommend that you come in and try before you buy; however if this isn’t possible and you find that what you have bought from us isn’t quite right, then send it back and try again!

Get it right first time

Many of our customers buy two pairs of the same shoe a half size apart and then send back the one that doesn’t fit; if you want to do this just let us know when you order and we may be able to provide further advice before dispatch, if not, all you’ll need to do is pay the postage on the return; easy!

Please note, all returns must be received in the original state they were received in, should the item(s) be deemed unfit for resale and/or damaged in anyway charges may apply to your refund/credit. Should this happen all our customers will be notified via email first.

Returns Address:

Web Returns Alexandra Sports
140 Gladys Avenue,
Portsmouth,
Hampshire,
PO2 9BL


Missing Deliveries

In the rare event that you haven’t received your item within the estimated time slot then please contact us on 02392 698285 or email: sales@alexandrasports.com with your order details and we can track your parcel and find out what’s happened.

All claims for missing items must be made within 28 days of the estimated delivery date.

Exceptions

Apart from the delivery time exceptions, noted above, we do have a few exceptions where deliveries are either not possible or our customer service team will need to contact you to explain your options before processing and charging for your order; these may result in a slight delay in processing.

Here is a list of examples that may be relevant:

  • An item from your order is either found to be faulty or damaged before we dispatch and there is no more stock available in this product – we will contact you to discuss alternatives or confirm a cancellation.
  • You are attempting to order from outside the European Union or to a PO Box address.
  • Your order is flagged by our system as a possible fraudulent order – apologies if this happens; however, the system makes this decision based upon information from banks and other agencies as well as the combination of items ordered; we will contact you to confirm your identity and order before processing such orders. This is for everyone’s security so please don’t be offended.
  • Your item is not available – We operate a state-of-the-art live stocking system that is accurate to within 5 minutes; unfortunately even this still leaves room for rare stock control errors where your item may be shown as available; when in fact it is out of stock. On the rare occasion that this may occur, we will contact you to discuss further options.
Heel Hole Preventer patches are suitable for most types of footwear. The 'wrap-around' style self-adhesive patches can be used to prevent or repair holes in the heel area.

Kit includes:
  • 2x Heel Hole Preventer patches (black)
  • User instructions
  • Link to video user guide

PREVENT AND REPAIR HEEL HOLES: It’s best to fit Trainer Armour Heel Hole Preventer patches in new footwear to prevent heel holes, but they can also be used to fix a hole when it first becomes visible. Don’t replace expensive footwear because of heel holes, fit Trainer Armour Heel Hole Preventer patches.

QUICK AND EASY TO FIT: The Trainer Armour patches can be fitted without any mess or fuss: 1 – The thoughtfully designed backing ensures you don’t get your fingers stuck to the adhesive. 2 – The design allows for accurate placement of patch in heel area.

LARGE ‘WRAP-AROUND’ STYLE: the patch wraps around the whole heel area giving protection on the sides as well as the rear.

ONE SIZE FITS ALL: Suitable for all shoe sizes. Each pack contains 2 patches. The overall size of each patch is 120 x 50mm. If a specific shape is required the patches can be trimmed to suit.

THIN BUT HARDWEARING: Manufactured from a thin but very hard-wearing material which is abrasion and tear resistant. Acts as reinforcement to prevent the soft cushioned area being damaged due to heel rub.

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